• If your phone or tablet has Battery Saver settings enabled, please turn them off or add the eco4life app as an exception, and test the connection again.
  • If the connection still fails, try rebooting your phone or tablet, then clearing the eco4life app’s cache.
  • Failing both of the previous troubleshooting methods, try restarting the camera by power on/off.
  • Some (not all) ISPs have the ability to reboot your modem remotely. If they're able to, doing so will give your eco4life Cams a chance to reconnect when the WiFi comes back online. Just like the rest of the troubleshooting on this page, this isn't a guaranteed solution, however.